Frequently asked questions

Standard liquid and powder flavours start at 5 kg for commercial orders. Bench samples of 100–500 g are supplied free of charge for development work so your team can trial a profile before committing to volume.

A first submission is typically ready in 2–3 weeks from a completed brief. Most projects reach a signed-off profile within 2–3 iteration rounds, so 6–8 weeks from brief to production-ready specification is a realistic plan.

Yes. We ship from Canadian and EU stock to every province and territory, including temperature-sensitive and dangerous-goods (flammable liquid) consignments handled under TDG rules.

The majority of our portfolio is available in natural, natural flavouring substance (NFS) and organic-compliant versions. We also supply nature-identical options where cost or heat stability makes them the better fit.

Every commercial code ships with a technical data sheet, safety data sheet, allergen and GMO statements, kosher/halal status where applicable, country of origin, and CFIA-aligned ingredient declaration support.

Yes. Send us a retail sample or a benchmark and our flavourists will reverse-engineer the profile against your base, process and shelf-life targets — a common request for cost-down and dual-sourcing projects.

We do. Liquid and dry palatants, hydrolysates, yeast enhancers and meat distillates for kibble, wet food, treats, aquafeed and livestock premixes, with two-bowl palatability data available.

Use the sample request form and tell us your application, base system, dosage target and label claims. Most Canadian requests dispatch within 2–3 business days.