Quality & food safety

Quality and food safety you can audit

Every flavour, palatant and compound we supply into Canada is produced under certified food safety management and released against a documented specification.

Certified systems

Production under FSSC 22000 and IFS Food certification, with ISO 9001 quality management governing change control, complaints and continuous improvement.

Analytical control

Organoleptic, physico-chemical and GC-MS verification on release, plus stability and shelf-life studies on your finished base when required.

HACCP & allergen control

Hazard analysis at every process step, segregated handling for the 11 Canadian priority allergens, and validated cleaning between production runs.

Documentation pack

TDS, SDS, allergen, GMO, kosher/halal, organic, country of origin and nutrient data — everything your regulatory team needs to build a compliant label.

Traceability & logistics

One-up/one-back lot traceability, mock recall exercises, temperature and TDG-compliant shipping to every Canadian province and territory.

Supplier assurance

Approved-vendor programme with raw material specifications, audits and origin verification on botanicals, citrus derivatives and dairy inputs.

What every commercial code includes

Our documentation is built for Canadian regulatory review, so your QA team is not chasing paperwork during a launch or an audit.

  • Certificate of analysis with every lot
  • Retained samples for the full shelf life
  • Change-notification policy on any reformulation
  • Customer complaint response within 2 business days
  • Annual internal audit and management review
  • Non-conformance and CAPA tracking